Terms of Service
Last Updated: July 1, 2026
Welcome to Seven Cloud Candle. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue using our website.
Throughout these Terms, the words “Seven Cloud Candle,” “we,” “our,” and “us” refer to Seven Cloud Candle.
Eligibility to Use Our Website
By using our website, you confirm that:
- You are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.
- The information you provide is accurate, complete, and up to date.
- You will use this website only for lawful purposes and in accordance with these Terms.
You may not use our website or products for any unlawful, fraudulent, or unauthorized purpose.
Acceptance of These Terms
By accessing our website, browsing our products, placing an order, or otherwise using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service, together with our:
- Privacy Policy
- Shipping & Delivery Policy
- Returns, Refunds & Exchanges Policy
These policies form an integral part of these Terms and should be read together.
Products & Services
Seven Cloud Candle offers premium handcrafted candles, home décor, gifting products, lifestyle accessories, and other carefully curated products through our website.
We make every reasonable effort to display our products as accurately as possible. However, slight variations may occur due to:
- Handcrafted production
- Natural materials
- Photography and lighting
- Screen resolution and monitor calibration
- Individual device display settings
Such variations are natural and shall not be considered manufacturing defects.
All products are subject to availability. We reserve the right to discontinue, modify, limit, or replace any product without prior notice.
Products & Services
Seven Cloud Candle offers premium handcrafted candles, home décor, gifting products, lifestyle accessories, and other carefully curated products through our website.
We make every reasonable effort to display our products as accurately as possible. However, slight variations may occur due to:
- Handcrafted production
- Natural materials
- Photography and lighting
- Screen resolution and monitor calibration
- Individual device display settings
Such variations are natural and shall not be considered manufacturing defects.
All products are subject to availability. We reserve the right to discontinue, modify, limit, or replace any product without prior notice.
Pricing
All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
We reserve the right to:
- Change product prices without prior notice
- Correct pricing or typographical errors
- Modify or withdraw promotions, discounts, or offers
- Cancel orders placed due to incorrect pricing resulting from technical or human error
The applicable price will be the price displayed at the time your order is successfully placed.
Orders
All orders placed through our website are subject to acceptance and product availability.
We reserve the right to refuse, limit, cancel, or decline any order at our sole discretion, including orders that:
- Appear fraudulent or suspicious
- Contain inaccurate or incomplete information
- Violate these Terms
- Are placed for resale or unauthorized commercial purposes
- Cannot be fulfilled due to inventory limitations or operational reasons
If an order is cancelled after payment has been received, the applicable refund will be processed in accordance with our Returns, Refunds & Exchanges Policy.
Payments
Payments are processed through secure and authorized payment service providers.
Seven Cloud Candle does not collect or store your complete debit card, credit card, banking credentials, or other sensitive payment information.
You agree to provide accurate billing, shipping, and payment information for every purchase.
Shipping & Delivery
Processing times, shipping charges, dispatch schedules, delivery timelines, and related information are governed by our Shipping & Delivery Policy.
Estimated delivery dates are provided for convenience only and are not guaranteed.
Seven Cloud Candle shall not be responsible for delivery delays caused by courier partners, weather conditions, natural disasters, public holidays, government actions, transportation disruptions, strikes, or other events beyond our reasonable control.
Returns, Refunds & Exchanges
Returns, refunds, exchanges, cancellations, damaged products, and replacement requests are governed by our Returns, Refunds & Exchanges Policy.
By placing an order, you acknowledge that you have read and accepted those terms.
User Accounts
If you create an account on our website, you are responsible for:
- Maintaining the confidentiality of your account credentials
- Restricting unauthorized access to your account
- All activities carried out through your account
We reserve the right to suspend or permanently terminate accounts that violate these Terms or engage in fraudulent or suspicious activity.
Intellectual Property
All content available on this website, including but not limited to:
- Product photographs
- Product descriptions
- Logos
- Brand names
- Graphics
- Videos
- Website design
- Text
- Icons
- Digital content
is the exclusive property of Seven Cloud Candle or its licensors and is protected under applicable intellectual property laws.
No content from this website may be copied, reproduced, republished, distributed, modified, transmitted, or commercially exploited without prior written permission.
User Content & Feedback
If you submit reviews, comments, suggestions, testimonials, photographs, or other materials, you grant Seven Cloud Candle a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, modify, display, and distribute such content for business, promotional, and marketing purposes.
You confirm that your submissions:
- Are truthful and lawful
- Do not infringe the rights of any third party
- Are not defamatory, abusive, obscene, offensive, or misleading
- Do not contain malware, viruses, or harmful code
We reserve the right, but are not obligated, to monitor, edit, or remove user-generated content at our sole discretion.
Prohibited Uses
You agree not to use our website to:
- Violate any applicable law or regulation
- Commit fraud or unlawful activities
- Upload malicious software or harmful code
- Attempt unauthorized access to our systems
- Interfere with website functionality or security
- Copy, scrape, or reproduce website content without permission
- Impersonate another individual or organization
- Submit false or misleading information
- Harass, threaten, or abuse other users
- Engage in any activity that may damage the reputation or operation of Seven Cloud Candle
Violation of these Terms may result in immediate suspension or permanent termination of your access.
Third-Party Services & Links
Our website may contain links to third-party websites, payment providers, courier services, social media platforms, or other external resources for your convenience.
These third-party services operate independently of Seven Cloud Candle. We are not responsible for their content, privacy practices, availability, accuracy, security, products, or services.
Your interactions with any third-party website or service are solely between you and the respective provider.
Accuracy of Information
We strive to ensure that all information on our website is accurate and up to date.
However, occasional typographical errors, inaccuracies, omissions, pricing errors, or product information updates may occur.
We reserve the right to correct such errors and to update, modify, or cancel orders where necessary without prior notice.
Disclaimer of Warranties
Our website, products, and services are provided on an “as is” and “as available” basis.
To the fullest extent permitted by applicable law, Seven Cloud Candle disclaims all express and implied warranties, including warranties relating to merchantability, fitness for a particular purpose, uninterrupted availability, accuracy, and non-infringement.
Limitation of Liability
To the fullest extent permitted by law, Seven Cloud Candle shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, business opportunities, goodwill, or data arising from the use of our website, products, or services.
Our maximum liability shall not exceed the total amount paid by you for the relevant order.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
Indemnification
You agree to indemnify, defend, and hold harmless Seven Cloud Candle, its owners, employees, affiliates, contractors, suppliers, and service providers from any claims, liabilities, losses, damages, expenses, or legal costs arising from your breach of these Terms, misuse of the website, or violation of any applicable law or third-party rights.
Force Majeure
Seven Cloud Candle shall not be liable for delays or failure to perform obligations resulting from events beyond our reasonable control, including natural disasters, floods, fires, pandemics, government restrictions, labour disputes, transportation disruptions, internet outages, power failures, acts of terrorism, war, or other force majeure events.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, disclose, and protect your personal information.
Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising out of or relating to these Terms or your use of this website shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, Delhi, India, unless otherwise required by applicable law.
Changes to These Terms
We reserve the right to update, modify, or replace these Terms at any time without prior notice.
Any changes become effective immediately upon publication on this website.
Your continued use of our website after such changes constitutes your acceptance of the revised Terms.
Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Seven Cloud Candle
Email: support@sevencloudcandle.com
Business Address: C-19/A Qutab Vihar Phase- 1, Near Dwarka Sector-19
Landmark- Lawrence Public School, New Delhi, Delhi
Pin- 110071, India
Phone: 095992 62743
GST Number:
